FAQs
Find the answers for the most frequently asked questions below
How is the score calculated?
The Broadband Score™ uses a proprietary method to establish a score that is based on a scale of zero to five. Important inputs are service availability and performance in the area of an address.
What is broadband?
Simply put, broadband is high-speed internet access. Currently, the US Gov't defines internet service that meets/excees 100Mbps download and 20 Mbps upload to be broadband. A more comprehensive answer can be found here.
What is a Mbsp?
Mbsp stands for Megabits per second (Mbps). It measures how many million bits (megabits) of data are transferred per second over a network connection. Mbps is commonly used to indicate internet speeds or network performance.
What does "Service Type" represent?
Broadband service can be offered using different service types. Common types are: Fiber Optic which uses light signals through fiber-optic cables, and Cable that delivers services using coaxial TV lines.
What do the "Max Speed" numbers mean?
The "Max Speed" numbers represent the highest bandwidth plans offered by a provider in the vicinity of an address. The "Max Speeds" are presented in Download/Upload format (eg. 100MB/25MB).
Why is there no data for the address that I entered?
It's uncommon, but there are some US addresses that unfortunately have incomplete information. Data is updated regularly, so check back often.
What about wireless or satellite service?
Fixed wireless and satellite services can offer broadband service and can be good options for some. Right now, we only factor scores for wire-line service types.
Still have questions? Send us a note at broadbandscore+faqs@gmail.com.